Contact Us
PRODUCT QUESTIONS
Send us an email and we'll reply within 1-2 business days.
DAMAGED CASES
Each of our cases comes with a 1 year warranty. Please send your damaged case to the return address listed below. Upon receipt, we will process the replacement order within 2-3 business days.
ORDER INFORMATION
Please include the order number for all order inquiries.
SHIPPING QUESTIONS
Your order will be shipped within one business day from the time it was placed. Please note this excludes weekends and holidays.
Free economy shipping on all US orders.
For orders outside the US
Your purchase includes shipping and handling only. Note that any Duty or VAT charges are the responsibility of the customer. Please email info@PongCase.com with questions or concerns.
RETURNS AND EXCHANGES
Please contact us within within 60 days of purchase to make a return. Our 60 day return policy applies to orders placed on Pongcase.com and Amazon.com only.
